Thought Paper

How TikTok Drives Modern Vehicle Buying

 

Why TikTok has become a go-to source for vehicle shoppers and how the platform can help auto brands drive sales

 

Vehicle shopping has transformed dramatically in the past few years. With rising costs, expanding powertrain choices, and changing policies and incentives, vehicle shoppers are forced to navigate more information and more complexity.

As a result, the vehicle shopping journey is longer, more digital and more deliberate than ever. Hungry for content that helps them make sense of what vehicle to buy and why, shoppers are increasingly turning to online content—including TikTok, according to our new study.

In fact, TikTok is now a top digital platform for early vehicle discovery and research—helping shoppers explore auto brands, compare vehicle models and feel confident in their vehicle purchase decisions.

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75
%

of TikTok shoppers use the platform for vehicle discovery

80
%

of TikTok shoppers use it for vehicle research

81
%

of TikTok shoppers say the platform increased their interest in brands

67
%

of TikTok shoppers actively search for vehicle-buying content

What's inside?

 

This thought paper by Escalent and TikTok breaks down findings from our study on the factors shaping the new vehicle purchase journey and provides actionable insights that automakers, their agencies, and dealerships can use to better reach vehicle shoppers and strengthen their strategy across TikTok.

You’ll learn:

  • What factors are causing the vehicle purchase journey to change
  • Why early discovery and the vehicle research journey are increasingly happening on TikTok
  • How short-form content and creator voices make vehicle complexity simpler and more relatable
  • What automakers, their agencies, and dealerships can do to show up earlier—and more meaningfully—across the full vehicle purchase journey using TikTok
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#NewCar

Study Highlights

There is a growing body of evidence about how TikTok amplifies the impact of every other channel, helping brands turn discovery and research into deeper engagement, stronger brand preference and vehicle purchase decisions buyers feel good about.
This research shows that people come to TikTok for quick, visual content that helps them picture vehicle ownership and for creators whose perspectives feel real and relatable. For automakers and dealers, that creates a valuable window—a chance to connect with people while they’re still exploring, not just when they’re ready to buy.
Today’s vehicle buyers move cautiously and repeatedly through the purchase journey—researching deeply, leaning on digital tools and tailoring decisions to their unique priorities, from innovation to reliability.
When inspiration and clarity happen early, consumers carry that confidence with them into every subsequent touchpoint—from search engines to OEM websites to dealerships. That’s why it will be essential for auto brands to meet vehicle shoppers in the place they’re already seeking clarity and our research shows that place is increasingly on TikTok.

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