This research guide provides gas and electric utilities a comprehensive tool to develop products and services that put utilities back in the driver’s seat as trusted advisors to their customers.
What's in the guide?
A flexible and modular framework to help utilities innovate products with their customers in mind. This guide will review:
- How to identify gaps and opportunities
- What to do to address gaps and opportunities
- How to assess ideas and developments
- How to get solutions and your message out