---
title: Download Consumers Are Going Bananas for Online Groceries
description: Consumer and retail research identifies leaders, challenges, satisfaction and likelihood of long-term sustainability for online grocery shopping services
---

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WHITE PAPER

# Consumers Are Going Bananas for Online Groceries: But Is It a Long-Term Love?

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## DOWNLOAD THE WHITE PAPER

COVID-19 has changed the game for the grocery industry. Shoppers have overwhelmingly turned to remote ordering and delivery services in the last couple of months, resulting in explosive growth of online grocery shopping by 400% over last year. Will this be sustainable once we return to life post-pandemic? How do online grocery services increase the loyalty of their newly faithful and not-so-faithful customers for the long-term?

### What will you learn?

Escalent has a deep bench of experience helping our clients navigate disruption. This white paper helps grocers understand:

- How consumers are using online grocery services
- Which grocery services consumers prefer
- The perceived benefits and challenges of online grocery shopping
- The likelihood of long-term sustainability for remote ordering and delivery services in a post-pandemic world 

The Internet of Things (IoT) market has tremendous potential and is highly competitive. This white paper will help companies better understand how to connect with consumers, accelerate growth and gain a competitive product development advantage.

### What's in the report?

Based on results from our national consumer omnibus study, this white paper reveals:

- An overview of how IoT is understood among consumers
- Opportunities and barriers to IoT products
- The potential role of and desire for government regulation

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