10 Innovations Reshaping the Future of Luxury Brands
10 Innovations Reshaping the Future of Luxury Brands
Luxury brands have been hard hit by the pandemic. But the crisis is also accelerating customer experience innovation in the category.
This report looks at a host of innovations, from VR shopping technology to ecommerce partnerships, to turning sales reps into 'super influencers.' See how luxury brands are reinventing the customer experience.
Luxury brands have been hard hit by the pandemic. But the crisis is also accelerating customer experience innovation in the category.
This report looks at a host of innovations, from VR shopping technology to ecommerce partnerships, to turning sales reps into 'super influencers.' See how luxury brands are reinventing the customer experience.
Based on results from our national consumer omnibus study, this white paper reveals: